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FREQUENTLY ASKED QUESTIONS (FAQ's)

  1. What if I am unsure about my account balance?
  2. Where can I find your business location?
  3. Why aren't bills coming to my address?
  4. Who do I need to speak to concerning my account?
    Q: What if I am unsure about my account balance?
 
A: If you are unsure about your account balance please contact our office at (559) 448-8111 or (800) 559-8383 to speak to an account representative.
  Q: Where can I find your business location?
 
A: Our business location is published under "Contact Us" on the left hand menu.
  Q: Why aren't bills coming to my address?
 
A: If your bills aren't coming to your address please contact our office at (559) 448-8111 or (800) 559-8383 to speak to an account representative to update your mailing address.
 

Q: Who do I need to speak to concerning my account?

 

A: You can contact our office at (559) 448-8111 or (800) 559-8383 to speak to any of our account representatives. The name of your personal account representative, if you prefer to speak with them, is printed on your statement.